Pathways for Raising a Concern or Complaint

Equity, Diversity & Inclusion

Experiences of harassment, discrimination, violence or harmful behaviour have no place in our community. When they occur, it is important to let the university know. There are different disclosure pathways available to you depending on your need.  

In addition to the information presented below, the Complaints & Concerns about Discrimination & Harassment webpage is available to help our community navigate complaints processes at U of T.

For students

If you are in distress and need to speak with someone immediately, you can:

The University of Toronto has several pathways for students to address and report different kinds of distress.

If you’re unsure of where to start, you can consult U of T’s Complaints & Concerns about Discrimination & Harassment page.

Some of these pathways include:

Academic Support and Guidance

Whether you’re an undergraduate or graduate student, there are several places to turn if you need to speak about academic concerns:

Anti-Racism & Cultural Diversity Office (ARCDO)

If you have concerns or complaints of discrimination and/or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed, ARCDO will help you navigate next steps.

Sexual Violence Prevention and Support Centre (SVPS Centre)

If you have been affected by sexual violence or harassment, contact SVPSC. They will explain your options under the University’s Policy on Sexual Violence and Sexual Harassment, and help you understand what the process may involve.

Community Safety Office (CSO)

CSO responds to all personal safety concerns, including stalking and harassment, bullying, intimidation, threats, doxxing, intimate partner violence, family violence, workplace conflict and volatile behaviour.

They also offer self-defence sessions, support fraud-prevention efforts, offer general safety tips, resources for international students and more.

For staff, faculty & librarians

All U of T employees have the right to work in an environment that is safe and free of discrimination, harassment and violence.

To support this right, the university maintains a robust set of policies and has established pathways for employees to share a concern or file a complaint.  

Some of these pathways include:

Human Resources

If you are experiencing workplace incivility, harassment, discrimination, or wish to disclose a concern regarding the misconduct of another University employee, you may raise it by contacting any of the University’s 13 Divisional Human Resources (HR) Offices or any of the University’s equity offices.

You may approach a representative from whichever office you are most comfortable speaking with, even if they are not part of your local Divisional HR Office or campus.

Faculty members may also raise concerns and complaints with their Dean’s Office.  Within U of T Engineering, your contacts are:

Workplace Investigations Office

All employees may also seek support or file a complaint via the University’s Workplace Investigations Office, which supports and oversees the resolution and/or investigation of workplace concerns and complaints involving staff, faculty members, and librarians.

Health & Safety

If you have any general health and safety questions or concerns, you may contact Environmental Health and Safety.

U of T Engineering’s Health & Safety Advisor can be reached at andrey.shukalyuk@utoronto.ca

Community Safety Office

If you have been threatened with or are experiencing online harassment, you may seek support from the Community Safety Office.

Sexual Violence Prevention & Support Centre (SVPS Centre)

If you are experiencing sexual violence or sexual harassment, you may raise it with the Sexual Violence Prevention & Support Centre.