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U of T Telus Health Student Support

1-844-451-9700 or dial 001-416-380-6578
from outside North America  

Download App: Apple | Android

You can connect with U of T Telus Health Student Support for immediate and confidential 24-hour support for any school, health or general life concerns you may have. This service is free. You can call or chat with a counsellor directly from your phone. Support is offered in 35 languages and ongoing counselling is offered in 146 languages. The chat-based support is available in English, French, Chinese and Spanish.

Note: Faculty & Staff can use U of T Telus Health Support for after-hours consultation support. 

Good2Talk Student Helpline

1-866-925-5454 or text GOOD2TALKON to 686868

This helpline will connect you with professional counsellors and trained crisis responders. They will be able to offer you information and referrals regarding mental health, addiction, and well-being strategies specifically designed for students.

Gerstein Centre Mental Health Crisis Line


24/7 Emergency Counselling Services

This help line will provide you with mental health crisis support, strategies for addressing your immediate problems, and connections to ongoing support services available to you.


9-1-1 Emergency Services


Call 9-1-1 first for any life-threatening emergencies or incidents occurring in the moment where you need police, fire, or ambulance. If you or the incident are located on U of T campus, after calling 9-1-1 also contact Campus Police. 


U of T Campus Safety - Special Constable Service


21 Sussex Ave., Suite 100

If you are in distress or witnessing an incident on U of T campus, call 911 for situations requiring immediate police, fire or medical response to preserve life or property. To ensure prompt service, contact U of T Campus Safety - Special Constable Service after calling 911.

Employee & Family Assistance Program (EFAP)


The Employee & Family Assistance Program (EFAP) is available to staff, faculty and any employees of the University of Toronto who are eligible to participate in the University’s group benefit programs, and their dependents.

Browse Resources for Ongoing Support

The resources listed in this section are not emergency services, and are only accessible during regular business hours, Monday to Friday.

U of T Engineering Student Well-Being Resources Guides

These guides outline additional considerations and resources for those supporting U of T Engineering students navigating mental health challenges.